Milestone Care provides the assurance that your business will meet all changes, challenges and opportunities safely and effectively

Milestone Care is a complete software maintenance and support program that takes care of your product throughout its lifetime.  It delivers on our commitment to your business that you can take full advantage of your product and get the most out of your investment.

Meet the two Care Packages

Designed to give you peace of mind, the Care Program has two distinct packages.  Whether you need recurring software updates or 24/7 access to Milestone support – or both – there is a package to suit your needs.

Milestone Care Plus


  • Recurring product updates that make your product safer and more efficient and powerful
  • Full return on your initial XProtect investment if upgrading to a more advanced XProtect solution
Milestone Care Premium


  • 24/7 access to Milestone Support Team
  • Prioritized support to ensure critical issues are dealt with quickly
  • Support in selected languages based on availability

With over 30 years of experience in the security industry, Compass has grown its offering to encompass a broad range of both commodity and high-end integrated solutions.